Refund and Cancellation Policy

At SpinOnHolidays, we understand that plans can change. Our goal is to provide a seamless and hassle-free experience for our valued partners. Here’s our straightforward Refund and Cancellation Policy designed to ensure clarity and peace of mind:

Cancellation Policy

1. Advance Notice:

• Up to 30 days before the tour start date: Full refund of the booking amount.
• 29 to 15 days before the tour start date: 50% refund of the booking amount.
• 14 days or less before the tour start date: No refund.

2. Special Circumstances:

• In case of natural disasters, political unrest, or any unforeseen events, we will review each case individually and strive to offer the best possible solution.

Refund Process

1. Initiate a Refund Request:

• To request a refund, simply contact your dedicated account manager or email us at __________with your booking details and reason for cancellation.

2. Processing Time:

• Refunds will be processed within 7-10 business days after approval.

3. Refund Method:

• Refunds will be credited to the original method of payment used at the time of booking.

Modifications and Adjustments

1. Changing Travel Dates:

• We offer one complimentary change to your travel dates, subject to availability. Any subsequent changes may incur additional charges.

2. Substitutions:

• You may substitute participants for the tour at no additional cost, provided the new participants meet all the requirements of the original booking.

Our Commitment

We value our partnership and are committed to providing the highest level of service and support. If you have any questions or need assistance, please don’t hesitate to reach out. Your satisfaction is our priority.

For any further queries or special requests, feel free to contact us directly. We are here to make your experience with SpinOnHolidays as smooth and enjoyable as possible.